- What does Sugbutel mean?
Sugbutel is derived from the Visayan word “Sugbu”, the original name of Cebu.
- Where is Sugbutel located? How do I get there?
Sugbutel is located less than 500 meters from SM and near the Cebu Port Area.
Jeepneys and taxicabs are available to take you to the hotel.
- What amenities do you provide?
The hotel provides bath towels, blankets and bed sheets for a fee. Amenities such as soap,
shampoo and dental kit are available for sale.
- What is the time of check in / check out?
Hostel check in time is two in the afternoon (2:00pm), check out time is twelve noon (12:00) the next day.
- How much is the discount rate for children? How about senior citizens? Disabled guests?
Children 3 to 11 years old will be charged 50%. Senior citizens and disabled guests will receive 20%
Discount. To avail of the discount, a valid ID such Senior Citizens’ ID, passport and other IDs must
be presented upon check in.
- How do I make a reservation?
Reservations can be made thru telefax (+63) 32-232-8888, cellphone (+63) 917-629-9961 or email reservations@sugbutel.com.
Reservations can also be made through the Sugbutel website. Walk-in reservations are also accepted.
- What is the hotel’s cancellation policy?
To avoid penalties, cancellation of bookings must be done at least seven (7) days prior to check in date.
- What is the mode of payment?
All transactions should be paid in cash. Guaranteed group bookings may be paid in cash or Manager’s Check.
- Do you have facilities for disabled guests?
Sugbutel offers facilities for disabled guests such as ramps for wheel chairs and railings. Toilet facilities for people with disabilities are also available.
- Do you allow pets inside the hotel?
No pets are allowed inside hotel premises.
- Is smoking allowed inside the hotel?
Sugbutel is a non smoking hotel.
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